Frequently asked questions

Add what you need to your cart and check out with your mobile number. We call you to confirm the order before it ships, and you can follow every step under My account.

Inside Dhaka delivery costs ৳60 and usually takes 1–2 days. Outside Dhaka it costs ৳120 and usually takes 2–4 days by courier.

Yes. Pay the rider in cash when your parcel arrives. You can also pay in advance by bKash or Nagad and enter the transaction ID at checkout.

Every part lists the bikes it fits, and you can search by your bike model (for example “Pulsar 150”). Not sure? Call us on 01817-280078 with your model and we will check for you.

Yes. Parts come from trusted importers and manufacturers and are checked at our warehouse. Our own BDMOTO products carry a batch number and manufacturing date on every bottle.

Wrong or damaged item? Tell us within 7 days of delivery and we will exchange it or refund you. Items must be unused and in their original packing; fitted electrical parts and opened lubricants cannot be returned unless faulty.

You earn 1 point for every ৳100 you spend, in our branches and online. Each point is worth ৳1 off a later order, and you can use them once you have 100 points.

Call us on 01817-280078 or message our Facebook page with your bike or car model. We will give you a price and a time at our Mirpur or Khilgaon branch.